Responsible Gaming

Responsible Gaming —
qq111's Safe Gaming Commitment

Gaming should be fun, not stressful. qq111 believes responsible gaming is the best gaming. With our tools, you stay in full control of how you play.

18+
Age restriction is mandatory
24/7
Support assistance
6
Safety Tools
100%
User controls

What does responsible gaming mean?

Responsible gaming is an approach where you consciously enjoy gaming as a form of entertainment — never as a solution to financial problems or a way to relieve stress. Responsible gaming at qq111 means you decide how much you play, how much in BDT you spend, and when to take a break.

Online gaming is growing fast in Bangladesh. From younger players to older adults, more people are enjoying mobile betting and slots. But the fun only stays fun when it's kept in check. From day one, qq111 has believed — Entertainment, without the harm.

Qq111's responsible gaming policy has been developed in line with international gaming council standards. We want every user to enjoy gaming in a healthy mindset and to easily access help whenever they need it.

Keep in mind: Gaming is entertainment, not an investment. Do not chase losses by placing larger bets — this is the most common mistake that leads to serious financial harm.

How do you recognise the signs of addiction?

Gaming addiction develops gradually. Most people do not realise they are heading toward addiction until it has already taken hold. qq111 wants you to recognise the warning signs early. If you notice any of the signs below in yourself, take action immediately.

Spending beyond budget

You are depositing more than your set limit or placing bets with borrowed money.

Losing track of time

You are spending far more time gaming than you planned and cannot stop.

Getting upset after losing

You feel excessive anger, anxiety, or depression after losing a game.

Withdrawing from Family and Friends

You are unable to give time to family and loved ones because of gaming.

Chasing losses

Repeatedly raising your bets to recover lost money — this is the most dangerous warning sign.

Hiding Gaming Activity

You are hiding your gaming activity or spending from family because you know, deep down, that it is not right.

If you notice 2 or more of the above signs in yourself, contact qq111 Support right away. We will help you without judgment.

Set your own limits

The most powerful responsible gaming tool at qq111 is setting your own limits. From Account Settings, you can define deposit, wagering, and session limits at any time. Limits can be increased after 72 hours, but reductions take effect immediately.

Limit types Duration Takes Effect Immediately Waiting for Changes to Take Effect
Deposit Limit Daily / Weekly / Monthly Yes (if decreased) 72 hours if increased
Betting limit Per Session Yes (if decreased) 72 hours if increased
Loss limit Daily / Weekly Yes (if decreased) 72 hours if increased
Session time limit Per Login Yes Immediate
Self-exclusion 1 week – Permanent Yes Cannot Be Reversed

Self-Exclusion feature

Self-exclusion is the strictest step in responsible gaming. If you feel you need a short or long break from gaming, you can activate self-exclusion. During this period, your account will be fully locked and no promotional communications will be sent.

Self-exclusion options

1 week, 1 month, 3 months, 6 months, 1 year, or permanent exclusion — choose whatever works best for you. Once permanent exclusion is applied, it will not be possible to reopen an account for 5 years.

Qq111's Responsible Gaming Tools

To keep your gaming experience safe, we offer 6 powerful tools — completely free and available to use at any time.

Setting a Deposit Limit

Set your own maximum daily, weekly, and monthly deposit limits. Once a limit is reached, the system will automatically block any further deposits.

Effectiveness: 90%
Session timer

Set a maximum time limit for each gaming session. When the time is up, a warning will appear on screen and the session will end automatically.

Effectiveness: 85%
Cooldown Break

Take a break from gaming for anywhere between 24 hours and 7 days. You will not be able to log in during this time, but your account will not be permanently closed.

Effectiveness: 80%
Loss limit

Decide in advance the maximum amount in BDT you are willing to lose in a day or a week. Once you reach that limit, no further bets can be placed for the rest of that day.

Effectiveness: 88%
Reality check notifications

Every 30, 60, or 90 minutes, a message will appear on screen showing a brief summary of how long you have been playing and your total wins and losses.

Effectiveness: 75%
Self-Exclusion

If you feel the problem is long-term, you can close your account for anywhere from 1 week to permanently. Having the courage to make that decision is a sign of real strength.

Effectiveness: 95%

How to set limits

You can set your gaming limits on the qq111 app or website in just a few steps. The whole process takes under 2 minutes.

1
Log in to your account

Log in to the qq111 app or website using your mobile number and password.

2
Tap the profile icon

Tap the profile icon in the top-right corner of the screen to open "Account Settings".

3
Open the "Responsible Gaming" menu

Go to the "Responsible Gaming" tab in settings.

4
Set Your Preferred Limits

Choose whichever limit you need — deposit, loss, or session — and enter the amount.

5
Verify with OTP

For your security, an OTP will be sent to your registered mobile number. Enter the code to activate the limit.

Use the break tool

Qq111's cooldown feature helps you take short breaks from gaming. Taking regular breaks is a key part of responsible gaming. Experts recommend stepping away from gaming for at least 10–15 minutes every hour.

Tips: Set a timer before you start a gaming session. When it goes off, get up, take a short walk, and drink some water. This simple habit is highly effective in preventing gaming addiction.

Budget management

The most important aspect of responsible gaming is proper budget management. Before making a deposit at qq111, decide how much in BDT you can afford to spend on entertainment that month and treat that as your gaming budget.

  • Only use surplus funds — Never use money set aside for rent, food, or medicine on gaming.
  • Split your monthly budget — Divide your total budget into 4 parts to set a weekly limit.
  • Withdraw Your Winnings — After a big win, withdraw a portion instead of putting it all back on the line.
  • Keep track — Track your total weekly spending and wins/losses in a notebook.

For Families & Guardians

If you feel a family member is spending too much time or money on online gaming, talk to them about it. qq111 allows account reviews by a third party at the recommendation of a family member.

As a parent or guardian, make sure your minor child cannot access qq111. Our platform is strictly 18+ and our KYC process verifies the age of every user. Even so, please keep parental controls enabled on your devices.

Advice for Families: Talk to your child openly and calmly, without anger. Gaming addiction is a mental health issue — it calls for treatment, not punishment.

Where to find support

Do not face gaming addiction or problem gambling alone. qq111's 24/7 support team is always here for you. You can also seek professional mental health support from a specialist. Asking for help is the most courageous step you can take as part of responsible gaming.

Reach qq111 Support via live chat or email. Our specialist team provides assistance in Bengali and keeps all your information strictly confidential.

Responsible Gaming — Frequently Asked Questions

Find answers to the most frequently asked questions here.

Yes, decreasing your deposit limit takes effect immediately. However, increasing it requires a 72-hour waiting period. This delay is intentional — to prevent impulsive decisions.

Yes. Any balance in your account before self-exclusion is activated can be withdrawn through support. No new deposits can be made while self-exclusion is active, but your existing balance remains safe.

No. qq111 strictly enforces an 18+ policy. Age is verified at registration using a National ID or birth certificate. If an underage account is detected, it is closed immediately and any deposited funds are returned.

Reality check notifications can be customized from the "Responsible Gaming" section in account settings. We strongly recommend keeping it on — it helps you stay aware of your gaming habits.

Start by activating a cooldown break and contact qq111 Support. Our trained team will advise you in complete confidence. If needed, you will be referred to a professional mental health specialist.

With permanent self-exclusion, no new account can be opened for 5 years. For temporary exclusion, you may reapply after the set period ends, but additional verification will be required.

Play Responsibly, Enjoy Safely

Entertainment at qq111 means safe entertainment. Register today and play with peace of mind using our full suite of responsible gaming tools.

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